Privacy Policy

Content last reviewed October 2, 2026.

Information We Collect

When you contact Plumbing Services Usa through this website, we collect the information you choose to give us. That usually means your name, phone number, email address, and a description of the plumbing issue or project you want help with. If you attach photos, of a leak, a water heater label, or a fixture, we receive those too.

Like most websites, ours also collects a small amount of technical information automatically: the type of browser and device you are using, and basic, anonymous data about how visitors use the site. This helps us keep the site running well.

We do not collect payment information through this website, and we do not run user accounts. We only ask for the details we actually need to respond to you and do the work you requested.

How We Use Your Information

We use the information you provide to do the thing you asked us to do: respond to your message, understand your plumbing issue, schedule a visit, and provide the service you requested. If you wrote about a leak, we use your contact details to reach you about the leak. That is the extent of it.

The anonymous usage data helps us keep the website working and understand which pages visitors find useful. We do not use it to build profiles of individual visitors, and we do not use your contact details for marketing you did not ask for.

If you ask us a question by email or phone, we use your information to answer it. We keep the conversation about the topic you brought to us.

How We Share Your Information

We do not sell your personal information. We do not rent it, trade it, or hand it to marketers. The information you give us stays with Plumbing Services Usa except in a few limited situations.

We may share information with service providers who help us run the business, for example the company that hosts this website or handles our phone system. Those providers only receive what they need to do their job, and only for our business purposes.

We may also share information if the law requires it, such as in response to a valid legal request, or to protect the safety and rights of our customers and our team. We do not share your information for anyone else's marketing.

How Long We Keep Your Information

We keep the information you send us for as long as we need it to serve you and run the business: to follow up on your request, keep accurate records of work performed, and meet any legal record-keeping obligations. When information is no longer needed, we delete or anonymize it.

You do not need to do anything to trigger this. But if you want your information removed sooner, just ask, as described in the Your Choices section below.

We also keep basic service records, such as the date of a visit and the work performed, because accurate records help us serve you better if you call again. These records contain the same contact details you already gave us, nothing more.

Your Choices

You are in control of the information you share with us. Do not want to use the contact form? Call (833) 805-3185 or email info@plumbingservicesus.com instead. We will never require more information than the job actually needs.

If you have contacted us before and want to know what information we have about you, or want it corrected or deleted, just ask. Write to info@plumbingservicesus.com and we will take care of it. If you would rather we not contact you again, tell us and we will stop.

You can also set your browser to block or delete cookies. The site will still work for reading our pages and finding our contact details; some interactive features may behave differently.

How We Protect Your Information

We take reasonable steps to keep your information safe: limiting which members of our team can see it, using secure systems to store it, and treating your details as confidential. No system is perfect, and no method of transmitting information over the internet is completely secure, but we take this seriously and do our part.

You can help too. When you email us, avoid including sensitive details like full account numbers unless we specifically ask for them. The less sensitive information travels by email, the better.

Changes to This Policy

If we change how we handle your information, we will update this page. Significant changes will be described here in plain language so you can understand what is different. Continuing to use the website after changes are posted means you accept the updated policy.

We encourage you to check back here from time to time if you want to stay current on how your information is handled.

Questions About This Policy

If you have a question about this privacy policy or how your information is handled, we would like to hear it. Email info@plumbingservicesus.com or call (833) 805-3185 and we will give you a straight answer.